Reform in Focus: Care Delivery Action Tool: Turning Reflection into Quality Care

Lenient
6 days ago
2 min read

Date 20/06/2025.

Overview:

The Care Delivery Action Tool (CDAT) is designed to help providers embed person-centred quality care into daily routines. It is a practical way to monitor standards at the point of care.

This post shows how Clinical Facilitators can use the CDAT to build reflection, accountability, and better outcomes into team culture.

What is the Purpose of CDTA?

The CDAT links everyday care delivery with:

Consumer outcomes and preferences
Evidence-based monitoring of quality of care/supports
Better handovers, communication, and follow up
Continuous improvement through observation and action

Why It Matters to Clinical Facilitators

As a Clinical Facilitator, you can turn the CDAT into:

A coaching tool
A quality indicator
A discussion starter during shift handovers or supervision
A reflective practice guide for staff

Action Areas for Facilitators

Focus Area	Practical Strategies
Care Alignment	Use CDAT to review how closely care actions match what is in the plan
Reflective Supervision	Prompt staff to consider “how” care was delivered, not just “what”
Culture of Accountability	Use the tool to gently challenge gaps and affirm good practice
Team Collaboration	Promote shared ownership of quality rather than individual blame
Evidence for Improvement	Track patterns and raise system-level concerns early

Reflection Prompt:

“As a team, when we say we provide quality care, how do we know? What evidence, feedback or indicators support that idea?”

Final Thought

The CDAT is not about ticking boxes. It is for learning and a pathway to more thoughtful, person-centred care. Clinical Facilitators can guide their teams to take ownership of the process, reflect deeply, and drive improvement, one shift to the next.