Terms and Conditions

These Terms and Conditions set out how you may use the Welcome Care Services website and the information we provide online.

About this website

This website is operated by Welcome Care Services Pty Ltd. By accessing or using this site, you agree to these Terms and Conditions. If you do not agree, please do not use the site.

Information, not individual advice

The content on this website is for general information only. It is not intended to be clinical, legal, financial or individual care advice. You should seek professional advice that is specific to your situation before making decisions about your health, care or supports.

No emergency or crisis service

Our website and contact channels are not monitored 24 hours a day and are not an emergency service. In an emergency, call 000 or your local emergency service immediately.

Accuracy and availability

We make reasonable efforts to ensure that the information on this website is accurate and up to date. However, we do not guarantee that the content is complete, current or free from errors, and we may change or remove content at any time without notice.

We do not guarantee that the website will be available at all times or that it will be free from viruses or other harmful components. You are responsible for using appropriate security measures when accessing the site.

Links to other websites

This website may contain links to third-party websites that are not operated or controlled by us. These links are provided for convenience only. We are not responsible for the content, accuracy, privacy practices or security of those third-party sites.

Intellectual property

Unless otherwise stated, all content on this site – including text, images, graphics, logos and design – is owned by or licensed to Welcome Care Services Pty Ltd. You may view and print content for personal, non-commercial use only. You must not reproduce, adapt, distribute or commercialise any content without our prior written permission.

Privacy

We handle personal information collected through this website in accordance with our Privacy Policy and the Privacy Act 1988 (Cth) and Australian Privacy Principles. Please refer to our Privacy Policy for more detail.

Changes to these terms

We may update these Terms and Conditions from time to time. The updated version will be posted on this page and will apply from the date it is published. Your continued use of the website after any changes indicates your acceptance of the updated terms.

Contact us

If you have any questions about these Terms and Conditions, please contact us using the details on our Contact page.